Which task is typically the responsibility of administrative staff?

• A. Maintaining customer records
• B. Scheduling meetings
• C. Conducting external audits
• D. Designing marketing campaigns

Answer: (B)

Coordinating schedules and arranging meetings is a classic administrative task. Administrative staff keep the daily operations running smoothly, and a big part of that is managing calendars, booking meeting rooms, sending invitations, and preparing agendas. It requires organizing people and resources across the organization, which is exactly what administrative support is designed to handle.

Other roles in a business handle those tasks in different ways: maintaining customer records is more about data management and recordskeeping, often handled by data entry or customer service teams; conducting external audits is the work of auditors; and designing marketing campaigns is the domain of the marketing or creative teams. Scheduling meetings sits squarely in the everyday duties of administrative staff, making it the best fit.